FAQs

Yes. We recommend vaccinations based on your pet’s individual needs and lifestyle, with guidance from a licensed veterinarian. For cats, core vaccines such as Rabies, Feline Viral Rhinotracheitis, Calicivirus, and Panleukopenia are essential, even for those who rarely go outside. These diseases can be transmitted through contaminated surfaces, contact with other animals, or even through wildlife. For dogs, core vaccines—such as Rabies, Distemper, and Bordetella—are similarly important. Vaccinating your pet also provides legal protection and peace of mind in case of a bite incident. For more details, please contact us with any questions.

Spaying (for females) or neutering (for males) is typically done around six months of age, before your pet’s first heat cycle. This helps prevent health risks like uterine infections, mammary tumors, and behavioral issues. Neutering males reduces roaming, aggression, and the risk of certain cancers. For cats, it also helps prevent marking and stress-related behaviors.

Pets age at different rates depending on species and size. A general rule is that one dog year equals about 7 human years, but larger breeds tend to age faster. Cats age more slowly after their first two years. Ask us for a more detailed comparison based on your specific pet .

Yes, we strongly recommend pre-anesthetic blood work to assess your pet’s overall health before any surgery. It helps identify potential issues, establishes a health baseline, and allows us to tailor the anesthesia for your pet’s safety. Additionally, this blood work can help determine if there are any underlying diseases or illnesses that may not be easily detectable through a physical examination. Contact us to discuss your pet’s specific needs.

Canine influenza is a contagious respiratory illness affecting dogs. Outbreaks have been reported in various areas, so vaccination may be recommended if you travel or live in high-risk areas. Contact us for current information on prevention.

Pets are great at hiding pain, so subtle changes in behavior may be the only signs. Look for changes in activity, eating habits, vocalization, or reluctance to be touched. If you notice these signs, reach out to us right away for an evaluation.

Yes. Mosquitoes can still enter your home, putting your pet at risk for heartworm. Even indoor pets should be on heartworm prevention and tested regularly to catch any potential exposure.

Heartworms, roundworms, and hookworms can still infect pets during colder months or if they travel. Year-round prevention ensures that any larvae or eggs are killed before they mature. This is especially important since treating heartworm can be difficult and costly.

Online pet medications can be convenient, but they carry risks like counterfeit products or improper storage. We recommend buying from licensed pharmacies that follow proper protocols. You can also purchase medications directly from us through our online store, ensuring they’re safe and effective, and have them delivered directly to your home for added convenience.

This could be a sign of a medical issue, like urinary problems or arthritis, or an emotional one, like stress. We recommend bringing your cat in for an exam to rule out health concerns. Making the litter box more accessible and keeping it clean may also help.

Brown spots are caused by nitrogen in your dog’s urine. To prevent this, increase walks to disperse urination spots, water the area after your dog urinates, or train them to use a designated spot. Additionally, lawn-friendly products that can be added to your lawn treatment may help dilute nitrogen levels and minimize damage. Be cautious of products marketed to stop brown spots; many are untested or not recommended and could be harmful to your pet.

Anal sacs can become full or blocked, causing discomfort. Your groomer may express them externally, but it’s a good idea to have us check for infections or blockages, especially if the issue persists. Serious cases may require further treatment, but most are easy to manage.

It’s important to teach children how to approach dogs safely and respectfully. Key tips include:

• Always ask for permission before petting.
• Approach slowly and calmly.
• Let the dog come to them.
• Avoid hugging or touching the dog’s face.
• Watch the dog’s body language for signs of discomfort.

For more resources, check out the American Kennel Club’s guidelines.

Canine influenza is a contagious respiratory illness affecting dogs. Outbreaks have been reported in various areas, so vaccination may be recommended if you travel or live in high-risk areas. Contact us for current information on prevention.

Pets are great at hiding pain, so subtle changes in behavior may be the only signs. Look for changes in activity, eating habits, vocalization, or reluctance to be touched. If you notice these signs, reach out to us right away for an evaluation.

Keep your pet calm and restrict activity for 3–4 days after surgery. Keep your pet calm and restrict activity after surgery. It could be anywhere as little as 3–4 days but also weeks or months, depending on the type of surgery. Monitor the incision for swelling, redness, or discharge. Use a t-shirt or socks to prevent licking, and call us if you notice any issues. If your pet has stitches or staples, we’ll remove them in 10–14 days at no charge.

Most pets experience mild side effects like swelling, fever, or decreased appetite, which typically last only a day or two. However, more serious allergic reactions can occur and require immediate attention. Contact us right away if you notice vomiting, diarrhea, or breathing difficulties.

Check the bandage twice daily for signs of odor, redness, or swelling. Keep it dry by covering it with a plastic bag when outside, and prevent your pet from chewing on it. Remove the cover as soon as you’re back inside, and contact us if the bandage becomes damaged.

While raw diets are popular, they come with significant health risks, including exposure to harmful bacteria like Salmonella. We recommend a balanced diet formulated by a veterinary nutritionist to ensure your pet’s safety and nutritional needs are met.

Maintaining a healthy weight often involves controlled portions of a veterinarian-recommended diet, regular exercise, and minimal treats. We may suggest a specific therapeutic diet or portion guidelines tailored to your pet’s size, age, and activity level. Routine weigh-ins and body condition evaluations help track progress and ensure your pet stays on the right path.

Not all pets require supplements, but some benefit from joint support, omega-3 fatty acids, or vitamins—especially those with certain health conditions. Before adding supplements to your pet’s diet, consult with us so we can recommend trusted, veterinary-approved products and dosage guidelines to keep your pet safe and healthy.

Hip dysplasia is a condition where the hip joint malforms, causing pain and reduced mobility. Treatment options include pain management, supplements, and surgery. Our veterinarians can guide you on the best approach for your pet’s specific condition.

Discoloration can result from staining, tartar buildup, trauma, or medications. Regular dental check-ups help prevent serious issues, but if you notice discoloration, it’s best to bring your pet in for an exam to rule out any underlying problems.

A healthy start includes regular vet visits, vaccinations, parasite prevention, proper nutrition, and early socialization. Establishing good habits early helps ensure your new pet grows up healthy and happy.

During their first year, puppies and kittens require multiple visits for vaccinations, deworming, and developmental check-ups—often every 3–4 weeks until they’re about 16 weeks old. After that, we’ll work with you to schedule appointments for booster shots and any other preventive care your pet may need.

Generally, we recommend starting socialization once your puppy or kitten has begun their core vaccination series, usually around 8–10 weeks old. Gradual exposure to new people, pets, and environments helps them develop confidence and good manners. Just be sure to avoid high-risk areas—like parks with unknown animals—until vaccinations are more complete.

When traveling, make sure your pet is up-to-date on vaccinations and parasite prevention. You’ll need a signed Rabies certificate and, for interstate/international travel, a USDA health certificate completed by a vet. Contact your airline or travel provider for their specific requirements. For more details, contact us in advance to ensure smooth travel.

Yes. Many airlines require an airline-approved carrier that’s both secure and well-ventilated. For car travel, we recommend a harness or crate specifically designed for vehicle safety to keep your pet secure and prevent distractions. Always choose a restraint that’s the right size and weight limit for your pet.

 

Start with short practice trips to help your pet get used to the carrier and movement. Keep them comfortable by offering familiar toys or blankets. Some pets benefit from anti-nausea medication or mild sedatives—ask us for recommendations. Making travel a calm, positive experience can help prevent long-term anxiety.

If it’s too hot or cold for you, it’s likely too extreme for your dog. Dogs are more vulnerable to hot pavement and icy ground, so we recommend protective boots for extreme weather. Be mindful of signs of discomfort and keep walks short during harsh temperatures.

Year-round parasite prevention is ideal, but the risk increases in spring and summer. We offer a variety of preventives—topical, oral, and collar options—to suit your pet’s lifestyle. Inspect your pet regularly for ticks, especially after outdoor adventures, and contact us about the right preventative products to keep them safe.

Shorter walks, indoor play, and puzzle toys can help burn off energy when it’s too cold outside. Consider protective clothing for small or thin-coated dogs. It’s also important to watch for salt and chemical de-icers on sidewalks, which can irritate paws. Wipe your pet’s paws after walks, and limit exposure when temperatures drop below freezing.